Returns & Exchanges

Should you ever purchase anything from the Platinum Acquisitions eCommerce website that is not pleasing to you, you may return it for a full 100% refund via the Platinum Acquisitions INC eCommerce website. Items purchased from our website must be returned within 30 days of order date to our corporate address in Schererville, IN as listed: Platinum Acquisitions INC, ATT: RETURNS, 228 W. Lincoln Highway #133, Schererville, IN 46375.

Simply complete the Return Form attached to the bottom of your invoice with the information requested. Pack the item(s) to be returned, along with the Return Form, in the original package if possible. Peel off the Return Label and adhere it to the return package. Returned packages must be returned prepaid, to the address on the return label. For additional help call us at 800-792-8183 or email us at returns@platinumacquisitionsinc.com. Our customer service representatives are available to help you 8:00 AM - 4:00 PM CST, Monday through Friday.

For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. If you purchase Platinum Acquisitions INC products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you our money-back guarantee or otherwise assist you with any problems that you may encounter.

If you require further information regarding the return of any Platinum Acquisitions INC products, please do not hesitate to call us at 800-792-8183 during our business hours (M-F, 8am-4pm CST) and we'll be more than happy to help you.
 

Platinum Acquisitions INC Guarantee

At Platinum Acquisitions INC we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every online purchase from our site. If, for any reason, you should ever purchase a product from us that is not pleasing to you, you may return it to us within 30 days of the day it is delivered to you for a full 100% money-back guarantee.